Privacy policy

Last Updated: 10/06/2026

PAWSTIGE BOUTIQUE LTD (“we,” “us,” “our,” or “the Company”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, PAWSTIGE BOUTIQUE, located at https://pawstige.net (the “Site”), or purchase our products. Please read this Privacy Policy carefully.

PAWSTIGE BOUTIQUE LTD is a company registered in England and Wales, with our registered office located at 46 Easington Way, South Ockendon, Essex, United Kingdom, RM15 5EP. We act as the data controller of your personal data. This policy complies with the applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of information about you:

1.1 Information You Provide to Us

  • Account Information: When you create an account on our Site, we collect your name, email address, and password.
  • Order Information: When you place an order, we collect your billing address, shipping address, payment information (processed securely via our payment gateways), and contact details.
  • Communication Information: If you contact us directly, we may receive information about your communications, including the content of your emails, letters, or customer service inquiries.

1.2 Information Collected Automatically

  • Device and Usage Data: We automatically collect certain information about your device and how you interact with our Site. This includes your IP address, browser type, operating system, referring URLs, page views, time spent on pages, and the dates and times of your visits.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

PAWSTIGE BOUTIQUE LTD uses the collected information for various purposes, including:

  • To process and fulfill your orders, including processing payments, arranging shipping, and providing order confirmations and updates.
  • To create and manage your account on the PAWSTIGE BOUTIQUE Site.
  • To provide, operate, and maintain our website and services.
  • To respond to your comments, questions, and customer service requests.
  • To send you administrative information, such as updates to our terms, conditions, and policies.
  • To send you marketing and promotional communications (where you have provided explicit consent or where we rely on our legitimate interests), including newsletters, special offers, and discounts. You may opt-out of these communications at any time.
  • To monitor and analyze usage and trends to improve your experience with our Site.
  • To prevent, detect, and address fraud, security breaches, and other prohibited activities.
  • To comply with our legal and regulatory obligations.

3. Legal Basis for Processing Your Personal Data

Under the UK GDPR, we rely on the following legal bases to process your personal information:

  • Performance of a Contract: Processing your data to fulfill our obligations under the sales contract when you purchase products from PAWSTIGE BOUTIQUE.
  • Consent: Processing your data for marketing communications or when you voluntarily provide certain information (e.g., creating an account, subscribing to newsletters). You have the right to withdraw consent at any time.
  • Legitimate Interests: Processing your data to improve our products, ensure the security of our Site, and conduct analytics, provided such processing does not override your rights and freedoms.
  • Legal Obligation: Processing your data to comply with UK tax laws, accounting regulations, and other statutory requirements.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with the following categories of recipients:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processors, shipping carriers (e.g., Royal Mail, DHL), IT and hosting providers, and marketing platforms.
  • Business Partners: Trusted partners with whom we may collaborate to provide specific services or promotions to you.
  • Legal Authorities: If required to do so by law, or if we believe in good faith that disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on PAWSTIGE BOUTIQUE LTD.

5. International Data Transfers

As our business operates within the United Kingdom, your data is primarily processed in the UK. However, some of our service providers may process your data outside the UK (for instance, if we use cloud storage or email marketing tools based in the United States or the European Economic Area). Where international transfers occur, we ensure that appropriate safeguards are in place to protect your personal data, such as relying on recognized adequacy decisions or implementing Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA).

6. Data Security

We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. These measures include encryption, secure server infrastructure, and strict access controls. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (such as retaining accounting and tax records for a minimum of six years under UK law). When your personal data is no longer required, we will securely delete or anonymize it.

8. Your Data Protection Rights

Under the UK GDPR, you have several rights regarding your personal data:

  • The Right to Access: You can request copies of your personal data.
  • The Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You can request that we erase your personal data under certain conditions.
  • The Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
  • The Right to Object to Processing: You can object to our processing of your personal data, particularly for direct marketing purposes.
  • The Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: If we are relying on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 10.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not provide any personal information on the Site. If you believe we have collected information from a child under 18, please contact us so we can promptly delete it.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or the handling of your personal data by PAWSTIGE BOUTIQUE LTD, please contact our Data Protection Officer using the details below:

  • Company Name: PAWSTIGE BOUTIQUE LTD
  • Address: 46 Easington Way, South Ockendon, Essex, United Kingdom, RM15 5EP
  • Email: info@pawstige.net
  • Website: https://pawstige.net

If you are not satisfied with our response to your query or believe we are processing your data unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK. You can contact the ICO via their website at www.ico.org.uk or by calling their helpline.